As a producer of food, feed, consumer products or raw materials you invest the greatest care and attention in your product. But no matter how strictly you monitor your production processes, you cannot entirely rule out the possibility of defects. If these occur, you need to intervene swiftly and effectively to safeguard your consumers, customers, brand and reputation.
The Emergency Response Service (ERS) provides you with immediate expert support in data collection, risk evaluation, situation management and legal issues. For subscribers this service is available 24/7.